Adaji Daniel

Experienced Hospitality Professional & Educator
Aso, NG.

About

Results-driven and enthusiastic hospitality professional with over 5 years of proven experience in front desk and guest service roles. Adept at delivering exceptional customer experiences, building strong client relationships, and expertly managing multiple tasks in fast-paced environments. Passionate about leveraging strong communication and organizational skills to create memorable guest interactions and contribute to operational excellence within the hospitality sector.

Work

Peniel Apartments Abuja
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Front Desk Receptionist

Summary

Currently serving as a Front Desk Receptionist, overseeing comprehensive guest services from check-in to check-out, ensuring seamless operations and high guest satisfaction.

Highlights

Managed end-to-end guest check-in and check-out processes, accurately verifying bookings and processing payments and deposits for a high volume of daily arrivals and departures.

Provided comprehensive concierge services, including booking theatre tickets and arranging travel, enhancing guest experience by offering valuable information on local amenities and attractions.

Efficiently managed all incoming and outgoing communications, handling prospective guest inquiries, taking messages, and ensuring timely delivery to optimize operational flow.

Successfully allocated guests to rooms and managed key distribution, ensuring optimal room occupancy and guest comfort.

Peniel Apartment Abuja
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Concierge

Summary

Supported front desk operations and enhanced guest satisfaction through proactive assistance, administrative support, and efficient handling of guest requests.

Highlights

Provided direct support to the front desk receptionist, assisting with reservation management and ensuring accurate booking procedures for incoming guests.

Streamlined guest services by efficiently managing mail, luggage, and deliveries, contributing to a smooth and organized guest experience.

Performed essential administrative and secretarial duties, maintaining organized records and supporting overall reception efficiency.

Proactively addressed guest needs by running errands and providing timely assistance, significantly improving guest satisfaction and operational responsiveness.

Shamma International School
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Head Teacher

Summary

Led classroom management and curriculum development, fostering a supportive learning environment and addressing individual student needs.

Highlights

Collaborated effectively with assistant teachers to ensure consistent monitoring of classes, maintaining high standards of student engagement and discipline.

Proactively identified and reported children with potential learning issues to administration, facilitating early intervention and support services.

Maintained a clean and organized classroom and play area, creating a conducive and safe learning environment for students.

Developed and implemented engaging lesson plans and age-appropriate learning activities, aligning with curriculum guidelines to enhance educational outcomes for all students.

Education

Unity College of Education, Aukpa Adoka – Benue

NCE

English/Political Science

Certificates

Workplace Ethics

Issued By

Unknown

Hotel Service Culture

Issued By

Unknown

Skills

Communication

Effective Communication, Interpersonal Communication, Guest Relations, Active Listening.

Management & Operations

Time Management, Task Management, Front Desk Operations, Hospitality Management, Concierge Services, Logistics Management.

Software Proficiency

Opera PMS, Microsoft Office Suite, Microsoft Excel, Microsoft Word.

Customer Service

Customer Service Excellence, Guest Services, Problem Solving, Client Relationship Management, Conflict Resolution.

Administrative Support

Administrative Duties, Secretarial Support, Data Entry, Record Keeping, Reservation Management.

Education & Curriculum Development

Lesson Planning, Curriculum Development, Classroom Management, Student Assessment, Child Development.